WO-2187In follow-up
Attached photo
Service note
Visible status
Digital work order
Requests and active work orders stay structured by condo corporation, building, unit and opening. Photos and notes can be attached to the right file.
B2B PORTAL - CONDOS & PROPERTY MANAGERS
The manager portal for your condo door and window work.
Condo corporations, buildings, units, service requests, follow-up and invoices in one portal. Managers can understand file status without chasing emails.
Portal preview - dashboard
Unit record
Interventions
Invoices
PORTAL IN ACTION
The animated tutorial is embedded directly on the page.
Clients see the flow without opening another page: adding units, opening a unit record, service requests, follow-up, invoices and the mobile view.
Managing 50, 100 or 500 windows should not require 50 calls.
The condo manager window portal replaces scattered paperwork, voicemail and spreadsheets with a structured view of condo corporations, units, requests, follow-up and invoices.
Before
Missed calls, paper records and unclear history from one year to the next.
With Vosthermos
Centralized dashboard by condo corporation, building and unit.
Before
Annual maintenance costs are harder to explain to the board.
With Vosthermos
Active work orders, affected units and completed records are visible in one place.
Before
Invoices, approvals and site context are scattered across emails.
With Vosthermos
Invoices and PDF documents stay attached to the client record.
FEATURES
Everything a manager expects from a window work follow-up portal.
CompletedActiveNone
Multi-unit dashboard
A global view of your properties: buildings, units, active files, completed interventions and invoices to review.
Unit U-301Building C - notes and photos
2025 - Intervention completedPhotos and notes on file
2026 - Request sentActive work order - intervention scheduled
Complete unit history
Each unit keeps its notes, photos, requests and the interventions linked to the file.
Active work orders - 31 request
D-205 - intervention in progressToday
B-404 to B-418 - scheduledApr 22
A-202 - request to reviewReceived
Maintenance priorities
Active work orders and requests remain visible so your team can follow important files without losing context.
Request receivedApr 12
Scheduled - technician assignedApr 22
On sitein progress
Report and invoice-
Intervention follow-up
Track scheduled and completed interventions with date, status, assigned technician when available and notes attached to the file.
Invoice PDF - AprilAvailable
Unit 102 - 2 interventions$420
Unit 204 - inspection$185
Unit 301 - sealed unit replacement$640
Total$1,245 CAD
Centralized invoicing
Invoices and PDF documents are searchable in the portal so managers do not have to dig through emails or shared folders.
WORKFLOW
From problem detection to invoice, everything happens here.
A simple flow: create the condo corporation, open units, send a request, track the status and find the documents.
- 1
Condo corporation
The client creates condo corporations, buildings and units without waiting for an admin request.
- 2
Unit record
The manager opens a unit, adds useful details and keeps photos in the right place.
- 3
Request
A structured service request is created with the unit and the problem context.
- 4
Follow-up
Vosthermos updates the file with status, dates, notes and the assigned technician when available.
- 5
Invoice
Invoices and PDF documents stay available in the portal for consultation and archiving.
DIFFERENTIATION
What makes us different.
Compared with a traditional window contractor or phone-based follow-up, the portal changes the way managers keep track of work.
| FeatureWhat you need | RecommendedDigital solutionVosthermos Portal | TraditionalClassic contractor | BasicPhone calls |
|---|---|---|---|
| 24/7 web portal | |||
| Client-created condo corporations and units | |||
| Structured service requests | |||
| Unit records with notes and photos | |||
| Active and completed work follow-up | |||
| Centralized invoices and PDFs | |||
| Desktop and mobile view |
TYPICAL SCENARIO
A week in the life of a condo manager.
Before
Tuesday 2 p.m. A resident calls about a foggy window. The manager searches for the contractor, leaves a message, then waits for a reply. Later, approval and invoice details arrive in separate emails with no clear unit history.
- + follow-ups and searches
- ? status hard to confirm
- 0 central record
With the portal
The manager selects the affected unit and openings and sends a structured request. Vosthermos keeps status, notes and documents linked to the unit. When the invoice is available, it appears with the other records.
- - fewer scattered follow-ups
- 1 clear file per unit
- PDF and photos centralized
Talk to a human. Not a bot.
Specialists support you from the demo to setup and monthly follow-up.
FAQ
Frequent manager questions.
What you need to know about the portal. If your answer is not here, contact the Vosthermos team.
How much does the portal cost?
The portal is included at no extra cost for eligible Vosthermos clients. There are no hidden monthly software fees.
Can property owners access the portal?
For now, the portal is designed for managers and condo boards. Owner requests can be centralized by your team before being sent to Vosthermos.
How long does setup take?
Most portfolios can be structured in 2 to 5 days depending on size. Your team can start using the portal during the first week.
Is it secure?
The portal uses SSL encryption and is designed for Canadian-hosted business data workflows, with Quebec Law 25 privacy expectations in mind.
Can we export data?
Records stay centralized in the portal. If a client needs a specific export for archives or another management system, Vosthermos can help with the required format.
Which condo corporations are eligible?
Any Quebec condo corporation with 5 units or more can be considered. The portal can support small buildings and larger window portfolios.
How do technicians use it in the field?
The portal is web-based and mobile-friendly, so records, photos, requests and follow-up can be viewed without relying on a fixed workstation.
Does it integrate with other condo management software?
No public API is announced for now. The portal is mainly used as the central Vosthermos record for condo corporations, units, interventions and documents.
Ready to see the portal in action?
Personalized demo based on your window portfolio and condo corporation. 30 minutes, by video call or on site.
Request a free 30-minute demoPersonalized demo for your portfolio No credit card No commitment
Prefer to talk? 514-825-8411- info@vosthermos.com- 330 Chem. Saint-François-Xavier, local 104, Delson, QC J5B 1Y1